Best UberEats Alternatives for Restaurants
Stop paying 15-30% commission per order. Discover direct ordering solutions that let you keep 100% of your revenue.
11 min read
Updated Jan 1, 2026
2,650 words
Table of Contents
Introduction
Why Look for UberEats Alternatives
Quick Comparison
Top Alternatives
Feature Comparison
Pricing Breakdown
How to Switch
FAQs
UberEats has become one of the largest food delivery platforms globally, connecting restaurants with millions of customers. While the platform offers significant reach and convenience, many restaurant owners are discovering that UberEats' business model comes at a steep price. With commission rates ranging from 15-30% per order, plus additional marketing fees and service charges, restaurants can lose a substantial portion of their revenue. For a restaurant processing $40,000 in monthly UberEats orders at a 25% commission rate, that's $10,000 in monthly fees—$120,000 annually—going directly to the platform. As more restaurants recognize these costs, they're seeking alternatives that provide direct customer relationships, zero commission fees, and greater control over their brand and data.
Why Restaurants Look for UberEats Alternatives
High Commission Rates (15-30% Per Order)
UberEats charges restaurants between 15-30% commission on every order, which can completely eliminate profit margins on delivery orders. Most restaurants operate on 10-15% net profit margins, making these fees unsustainable.
💡 A restaurant with $30,000 in monthly UberEats sales paying 25% commission loses $7,500/month = $90,000/year in fees alone.
Zero Access to Customer Data
UberEats owns all customer information. Restaurants cannot contact customers who order from them, build email lists, or create loyalty programs with UberEats customers. This prevents long-term relationship building.
💡 Studies show repeat customers are 5x more valuable than new customers, but you can't build repeat business without customer data.
Brand Dilution and Competition
On UberEats, your restaurant appears alongside direct competitors. Customers browse by cuisine type or proximity, not restaurant brand, making it difficult to build loyalty and stand out from competitors.
Marketing Fees on Top of Commission
Beyond the base commission, UberEats charges restaurants additional fees for promoted placements, priority ranking, and sponsored listings. These can add another $0.50-$3 per order to your costs.
No Control Over Pricing or Promotions
UberEats often runs platform-wide promotions and discounts that restaurants must honor, cutting into margins even further. You have limited control over how your restaurant is marketed and positioned.
Quick Comparison
| Feature | UberEats | RestauNax | ChowNow | Grubhub |
|---|---|---|---|---|
| Commission Rate | 15-30% | 0% | 0% | 15-34% |
| Monthly Fee | $0 | $99/mo | $149/mo | $0 |
| Own Customer Data | ❌ No | ✅ Yes | ✅ Yes | ❌ No |
| Branded Apps | ❌ No | ✅ Yes | ✅ Yes | ❌ No |
| Marketing Tools | Limited (paid) | Full suite included | Email only | Limited (paid) |
| Customer Discovery | ✅ High | Self-driven | Self-driven | ✅ High |
| Setup Complexity | Easy | Simple (5 days) | Medium | Easy |
Top UberEats Alternatives for 2026
1. RestauNax
Commission-free online ordering platform with branded mobile apps, full customer data ownership, and integrated marketing automation. Best for restaurants serious about building direct customer relationships and maximizing revenue.
Pricing
$99/month flat fee, zero commission
Best For
Independent restaurants and small chains wanting to eliminate commission fees
Pros
• 0% commission - keep every dollar of order value
• Complete customer database with marketing tools
• Branded iOS & Android apps in your restaurant's name
• Built-in loyalty program, email & SMS marketing
• Full POS integration (Toast, Square, Clover, etc.)
• Real-time analytics and customer insights
• Push notifications for promotions
• Dedicated onboarding and support
Cons
• Monthly subscription fee required
• Need to drive your own customer acquisition
• You manage delivery (or integrate third-party)
2. ChowNow
Commission-free ordering focused on helping restaurants build their own branded ordering channels. Integrates with Google Food Ordering and Facebook for additional discovery.
Pricing
$149/month + $399 setup fee, no commission
Best For
Established restaurants with existing customer base
Pros
• Zero commission fees
• Branded ordering experience
• Google Food Ordering integration
• Facebook ordering integration
• Marketing support and templates
• Own your customer data
Cons
• Higher monthly cost than RestauNax
• Setup fee required ($399)
• Limited mobile app functionality
• Email marketing only (no SMS)
• Fewer POS integrations than competitors
3. Owner.com
Restaurant commerce platform combining commission-free ordering with customer acquisition tools and marketing automation. Strong focus on driving traffic to direct channels.
Pricing
$99-299/month based on features
Best For
Restaurants wanting comprehensive marketing automation alongside ordering
Pros
• Commission-free direct ordering
• Advanced marketing automation
• Customer data platform with analytics
• Google Ads management tools
• Delivery integration options
• Multi-location support
Cons
• Higher pricing tiers for advanced features
• Steeper learning curve
• May be complex for small single-location restaurants
• Some features require higher tier subscriptions
4. Toast Online Ordering
Online ordering add-on to Toast POS. Good option if you already use Toast for point-of-sale, with seamless integration and consolidated reporting.
Pricing
$50/month (requires Toast POS subscription)
Best For
Existing Toast POS customers
Pros
• Seamless Toast POS integration
• Consolidated reporting with POS
• Commission-free direct orders
• Included in some higher Toast plans
Cons
• Requires Toast POS system
• No branded mobile apps
• Limited marketing features
• Total cost includes Toast POS fees ($69-165/month)
• Payment processing fees higher than competitors
5. Square Online for Restaurants
Square's online ordering solution for restaurants using Square POS. Simple setup with basic features, good for small restaurants just starting with online ordering.
Pricing
Free plan available, Premium $72/month
Best For
Small restaurants using Square POS
Pros
• Free basic plan available
• Easy Square POS integration
• Simple setup process
• Low monthly cost for premium
Cons
• Limited restaurant-specific features
• No branded mobile apps
• Basic marketing capabilities
• Better suited for retail than restaurants
• Limited customization options
6. Hybrid Approach (UberEats + Direct Ordering)
Continue using UberEats for customer discovery while simultaneously building your direct ordering channel. Gradually migrate customers from UberEats to your commission-free platform.
Pricing
UberEats commission + direct platform fee
Best For
Restaurants transitioning from delivery apps to direct ordering
Pros
• Maintain UberEats customer reach during transition
• Build direct channel without losing existing orders
• Test direct ordering before full commitment
• Reduce risk during platform switch
Cons
• Pay for both systems during transition
• Managing two ordering platforms
• Requires customer migration strategy
• Can take 3-6 months to fully transition
Frequently Asked Questions
Can I use RestauNax and UberEats at the same time?
Yes, absolutely. Most restaurants use a hybrid approach—keeping UberEats for discovery and customer acquisition while building their direct ordering channel through RestauNax. This reduces risk during transition and maintains order volume.
How do I convince customers to order directly instead of using UberEats?
Offer better value on your direct channel: 10-15% off first order, exclusive menu items, faster service, or loyalty points. In-store signage, receipt inserts, and staff recommendations are highly effective. Many customers prefer supporting restaurants directly when they understand the commission impact.
Will I lose customer reach without UberEats?
Initially, you may see a dip if you completely remove UberEats. However, restaurants that actively promote their direct ordering typically recover and exceed previous order volume within 90 days while keeping significantly more revenue. Many restaurants maintain a limited UberEats presence for discovery.
Does RestauNax handle delivery?
RestauNax integrates with third-party delivery services (DoorDash Drive, Uber Direct, local couriers) for last-mile delivery, or you can use your own drivers. You're not locked into any single delivery provider and can choose what works best for your restaurant.
How much can I realistically save by switching from UberEats?
If you process $25,000/month through UberEats at 25% commission, you pay $6,250/month ($75,000/year). With RestauNax at $99/month ($1,188/year), you save approximately $73,812 annually. Even accounting for marketing costs to drive direct orders, most restaurants save $50,000-65,000+ per year.
What happens to my UberEats reviews and ratings?
Your UberEats profile and reviews remain if you keep your account open. We recommend maintaining your UberEats presence initially while building your direct channel. Encourage satisfied customers to leave reviews on Google, Yelp, and your website as well.
Is the technology difficult to learn?
Not at all. RestauNax is designed to be intuitive. We provide complete staff training, and most teams are comfortable within 24 hours. Our support team is available to help with any questions during transition.
Ready to Make the Switch?
Join thousands of restaurants that switched to RestauNax and started keeping 100% of their revenue.